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PRIVACY STATEMENT

What information do we collect about you?

We collect information about you when you visit our website, register with us, or place an order. We also collect information when you voluntarily complete customer surveys, provide feedback, signup to our mailing list, or participate in competitions.

Information we may collect includes:

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  1. Contact information including name, email address, postal address, and telephone number

  2. Financial and Transaction Data: Billing and delivery addresses and transaction history.

  3. Demographic information such as location, preferences, and interests

  4. Technical Data: IP address, browser type, and information collected via cookies.

  5. Usage Data: Information about how you use our website, IT systems, and services.

  6. Other information relevant to customer surveys or offers

  7. Your preferences regarding receiving marketing communications.

Website usage information is collected using cookies.

How do we collect your data?

We may collect your data information in the following ways:
 

  • When you contact us via the phone, e-mail or via our online contact form

  • When you use our website, including through cookies.

  • Third parties - From credit reference agencies, Companies House, or other public sources.


How do we use your information?

We collect information about you to process your order, manage your account and, if you agree, email you about other products and services we think may be of interest to you. We also use your information collected from the website to personalise your repeat visits to our website.
 

We use your information to fulfil contracts and process orders and to comply with legal obligations or record keeping and compliance with regulations and in processing your order we may send your details to, and use information from, credit reference agencies and fraud prevention agencies.

 

Seven Distribution will not sell your data. However, we may share your information with:

• Service providers who assist us in operating our business (e.g., payment processors, IT support).

• Regulatory bodies and law enforcement when required by law.

• Professional advisers such as lawyers, auditors, and insurers.

 

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

Marketing

With your consent we will send you information about products which we hope will be of interest to you. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please update your email preferences by clicking the link in the footer of any marketing email you have received from us, clicking “unsubscribe” link in the e-mail or by contacting our customer support team on customersupport@sevendistribution.co.uk

Access to your information and correction

You have the following rights in regards to the data we hold about you;

• Request a copy of the information that we hold about you.

• Request corrections to any inaccurate or incomplete data,

• Request deletion of your data where it is no longer necessary

• Request restriction of processing in certain circumstances.

• Object to the processing of your personal data.

• Request transfer of your data to another service provider.

• Right to withdraw consent: If processing is based on consent, you can withdraw consent at any time.

Data Security

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We take security seriously and have implemented measures including:

• Encryption of data at rest and in transit to protect sensitive information.

• Password access controls to ensure secure authentication.

• Regular backups to prevent data loss.

• Secure remote access using VPNs and other security protocols.

• An information security policy outlining employee responsibilities and security practices.

 

To exercise any of these rights, please contact us at customer support@sevendistribution.co.uk

If you would like a copy of some or all of your personal information, please email us at customersupport@sevendistribution.co.uk

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Links to other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 11th February 2025.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about
you.

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Write to us at 1 Rosewood Business Park, Eastways, Witham. Essex. CM8 3AA

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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